Warranty

Lifetime warranty on all frames for the entire ownership of the original purchaser. This covers manufacturing and material defects. No exclusions for racing. Rider and equipment weight limit: 100kg for standard bikes.

Suspension: Rear suspension components are guaranteed for 2 years from the date of purchase

All other Samson Cycles branded components, including paint and finish, are guaranteed for one year from the date of purchase.

The Samson Cycles Warranty Excludes:

  • Componentry which isn’t Samson Cycles branded (see below)
  • Normal wear and tear
  • Damage caused by accidents, neglect or abuse
  • Improper assembly
  • Improper follow-up maintenance; all bikes must be serviced by an authorised Samson Cycles dealer within 6 months of purchase. Suspension systems must be serviced annually by an authorised dealer
  • Modification or alteration of the frame or original components
  • Direct, incidental, or consequential damages, including damages for personal injuries, property damage or economic loss
  • Labour charges for part replacement or changeover
  • Transport charges for replacement parts